PrestaShop Use Case Pets

Pets and Subscription

The online market for pet products continues to experience rapid growth but also faces increasing competition.

Merchants are confronted with several major challenges: standing out in a saturated market, retaining a fickle customer base, and maintaining stable growth.

To expand their business, they must not only offer high-quality products but also deliver an exceptional customer experience.

Introducing a subscription model—whether for regular deliveries of consumable products (such as kibble, treats, etc.) or a Prime loyalty program granting access to exclusive benefits—can significantly enhance customer retention and increase average order value.

Convert up to 30%
of your customers into subscribers

Increase your average cart value and LTV

Reduce your marketing costs by optimizing retention

Stand out from the competition

Enhance your customer relationships and their satisfaction

Consumable products

Customizable subscriptions

Set the price and frequency of each product, across all or part of your catalog, to create subscriptions tailored to your customers’ shopping habits.

Customizable design

Customize the design of your product pages to align with your brand identity and highlight the benefits of subscribing.

Mixed cart management

Provide a seamless shopping experience with mixed cart management, allowing customers to combine subscriptions and one-time purchase products in a single order.

Flexibility for your subscribers

Your customers can independently manage their subscriptions from their personal account: pause, resume, postpone the next order date, change the frequency or delivery address, and more. Everything is highly flexible to ensure satisfaction.

Subscription management

Track key subscription metrics and maximize your recurring payments with our tools to reduce churn: anticipate card expirations, automate follow-ups in case of payment failures, and more.

Prime Loyalty Card

Exclusive benefits

Set up exclusive benefits for your subscribed customers (free shipping, discounts, access to personalized advice for their pets, etc.) and strengthen your relationship with them.

Tailor-made program

Offer your Prime loyalty card on a monthly, quarterly, semi-annual, or annual basis, and manage your subscriber benefits within a PrestaShop customer group.

Mixed cart management

Provide a seamless shopping experience with mixed cart management, allowing customers to purchase their Prime card and one-time products in the same order.

Subscription management

Optimize the renewal rate of your loyalty card and access key subscription metrics to monitor your subscriber base.

What your customers will love
Convenience

Your customers receive their products according to their needs, without having to worry about placing orders again.

Flexibility

Your customers can easily manage their subscriptions from their personal account.

Savings

By subscribing, your customers can enjoy discounted prices on their favorite products.

Exclusive benefits

Your subscribers can enjoy perks such as special discounts, priority access, and personalized offers.

They build customer loyalty with